Terms of Service

1 Acceptance of Terms

By accessing or using the Quadelo Technologies website at quadelo.com.ng (the "Site"), or by engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

These Terms apply to all visitors, users, clients, and students.

2 About Quadelo Technologies

Quadelo Technologies ("Quadelo", "we", "us") is a Nigerian technology company with offices in Lagos and Maiduguri. We provide:

• Custom software development (web, mobile, enterprise).
• IT strategy and digital transformation consulting.
• Managed IT services and support.
• Technology training through Quadelo Academy — online classes and in-person cohorts.
• Occasional programmes such as the Free Software Build for Nigerian businesses.

3 Definitions

"Site"	The website at quadelo.com.ng and all subpages.
"Services"	Software development, IT consulting, managed IT, training, and any other services offered by Quadelo.
"Academy"	Quadelo Academy, our technology training programme.
"Student"	An individual enrolled in a Quadelo Academy course.
"Client"	A business or individual engaging Quadelo for Services.
"You"	The Site visitor, Student, Client, or applicant.

4 Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates Nigerian law or applicable international law.
• Attempt to gain unauthorised access to any part of the Site, accounts, or systems.
• Interfere with the proper functioning of the Site (e.g., DDoS, scraping, spam).
• Upload or transmit malicious code, viruses, or any harmful material.
• Impersonate Quadelo, our staff, or another user.
• Use automated systems (bots, scrapers) to access the Site without our written permission.
• Engage in any activity that disrupts other users' experience.

We reserve the right to suspend or terminate your access if you violate these Terms.

5 Student Accounts and Academy

5.1 Eligibility

To enroll in Quadelo Academy, you must be at least 16 years old. By enrolling, you confirm that the information you provide is accurate and complete.

5.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Notifying us immediately of any unauthorised access.

5.3 Course Access

Once approved by our team, Students receive access to course materials, live classes, assessments, and the student portal. Access is personal and non-transferable.

5.4 Code of Conduct

Students agree to:

• Attend classes on time and participate professionally.
• Submit original work — plagiarism results in disqualification.
• Treat instructors and fellow students with respect.
• Not share course materials, recordings, or assessments outside the academy.
• Comply with any additional cohort-specific rules communicated by your instructor.

5.5 Assessment and Certification

Certificates are issued upon successful completion of all required assessments and the final portfolio project. Quadelo reserves the right to withhold certification if a student fails to meet academic or conduct standards.

5.6 Academy Fees

Any applicable academy fees, payment schedules, and refund terms will be communicated in your cohort admission letter. Unless otherwise specified:

• Fees are payable in Nigerian Naira (NGN).
• Partial refunds are available within 7 days of cohort start, minus an administrative fee.
• No refunds are available after week 2 of the cohort.

6 Client Engagements (Software & IT Services)

If you engage Quadelo for Services, a separate Statement of Work (SOW) or Master Services Agreement (MSA) will be signed by both parties. That document governs:

• Scope, deliverables, and timelines.
• Payment terms and milestones.
• Intellectual property ownership.
• Warranties and defect-remediation periods.
• Confidentiality obligations.
• Limitation of liability.

In the event of a conflict between these Terms and a signed SOW/MSA, the SOW/MSA prevails.

7 Free Software Build Programme

From time to time, Quadelo runs a Free Software Build programme for selected Nigerian businesses. Terms for this programme include:

• Development is free of charge — Quadelo provides discovery, design, coding, testing, deployment, and a 30-day defect warranty at no cost to the selected client.
• Client covers all third-party costs — including hosting, domain, cloud storage, third-party APIs, and any licensed assets.
• No fee is owed to Quadelo for development work under this programme.
• Selection is at our discretion — submitting an application does not guarantee selection.
• Once delivered and paid for in terms of third-party costs, all bespoke code and design assets become the Client's property.
• Quadelo retains rights to general-purpose tools, libraries, and know-how used across projects.

Full programme terms are provided during application and confirmed in the signed SOW.

8 Intellectual Property

8.1 Our Property

All content on the Site — including text, logos, images, design, code, and structure — is owned by Quadelo or its licensors and is protected by Nigerian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

8.2 Client Deliverables

Upon full payment (including third-party costs incurred), bespoke code and design assets created specifically for a Client become that Client's property, as detailed in the relevant SOW.

8.3 Academy Materials

All Academy content (videos, slides, assessments, code examples) remains Quadelo's property. Students receive a personal, non-transferable licence to access and use the materials for learning purposes only.

9 User Content

If you submit content through the Site (e.g., contact form messages, application essays, portfolio URLs, or project briefs), you:

• Confirm you own or have permission to share that content.
• Grant Quadelo a non-exclusive, royalty-free licence to use the content solely to deliver the requested service.
• Agree that your content will not violate any third party's rights or Nigerian law.

We will not publish your content without your consent.

10 Payments

For paid Services and Academy enrolments:

• All payments are in Nigerian Naira (NGN) unless otherwise specified.
• Invoices are due within 14 days of issuance, unless agreed otherwise.
• Late payments may incur a 2% monthly interest charge.
• Quadelo may suspend work on overdue accounts.

11 Disclaimers

The Site and its content are provided "as is" and "as available". We make no guarantees that:

• The Site will be available uninterrupted or error-free.
• Information on the Site is always complete, accurate, or up to date.
• Any particular outcome will result from using our content or enrolling in our academy.

You use the Site at your own risk.

12 Limitation of Liability

To the maximum extent permitted by Nigerian law:

• Quadelo is not liable for indirect, incidental, special, or consequential damages arising from your use of the Site or Services.
• Our total liability for any claim arising out of a specific engagement is limited to the total fees paid by you to Quadelo under the relevant SOW in the 12 months preceding the claim.
• This limitation does not apply to liability for fraud, death, or personal injury caused by our negligence, or any liability that cannot be excluded by Nigerian law.

13 Indemnification

You agree to indemnify and hold harmless Quadelo, its directors, employees, and contractors from any claims, damages, or expenses arising from:

• Your violation of these Terms.
• Your violation of any third party's rights.
• Content you submit through the Site.
• Your use of the Site in a manner not authorised by these Terms.

14 Third-Party Links

The Site may contain links to third-party websites (e.g., social media, Google Maps, partner sites). We provide these links for convenience only and do not endorse or take responsibility for the content, privacy practices, or services of those sites.

15 Termination

We may suspend or terminate your access to the Site or Services at any time if you:

• Violate these Terms.
• Engage in fraudulent or illegal activity.
• Abuse other users or our staff.

Termination does not affect any rights or obligations that by their nature survive termination (e.g., intellectual property, confidentiality, indemnification).

16 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles.

17 Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved as follows:

1. Good-faith negotiation — both parties agree to attempt to resolve the dispute informally within 30 days.
2. Mediation — if negotiation fails, both parties will attempt mediation in Lagos, Nigeria.
3. Arbitration — if mediation fails, the dispute will be resolved by binding arbitration in Lagos, Nigeria, under the Arbitration and Mediation Act 2023.

Nothing in this clause prevents either party from seeking urgent injunctive relief from a competent Nigerian court.

18 Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify registered Students and active Clients by email.
• Post a notice on our homepage for 30 days.

Your continued use of the Site after changes take effect constitutes your acceptance of the updated Terms.

19 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20 Entire Agreement

These Terms, together with our Privacy Policy and any signed SOW, MSA, or cohort admission letter, constitute the entire agreement between you and Quadelo regarding the Site and Services.

21 Contact

Questions about these Terms? Reach out:

These Terms are governed by the laws of the Federal Republic of Nigeria.